Privacy and cookie policy

To operate the Healthier Business Group [HB Group] website, we may collect and store personal information you submit to us via this website. Please read the following privacy policy to understand how the HB Group uses and protects the information that you provide.

This system is provided by the HB Group. By submitting your personal information, you are consenting to the HB Group holding and using it in accordance with this policy. The policy is subject to change and any changes to it in the future will be notified on this page. By continuing to use this website you are agreeing to such changes. We recommend that you check the privacy policy each time you visit this site.


  1. Information that we collect from you and your use of this website
  2. How we use your information
  3. How we handle the data submitted by you
  4. Links to external web sites
  5. How to contact us

1. Information that we collect from you and your use of this website

Information you give us

When you visit this website, you may be asked to provide certain information about yourself, including your name and contact details, medical history and reports.

Automatic Information

We automatically receive and save certain types of information whenever you interact with this website. We use the information to monitor website traffic and to assist with the navigation and user experience of the website.

Information that we will automatically receive includes:

  • Requested URL (Uniform Resource Locator)
  • IP (Internet Protocol) address (this may or may not identify a specific computer)
  • Referring URL
  • Software (browser/operating system) used to access the page
  • Date and time pages were visited

When you visit some pages on this website, your computer may be issued with a small file - a "cookie". A cookie is a piece of information in the form of a very small text file that is placed on the hard drive of your computer. The information the cookie contains is set by the server (this website) and it can be used by that server whenever you visit this website. The server uses cookies to recognise your browser session if you visit multiple pages during your interaction with this website. In particular a cookie is used when you log into the web site and you will not be able to use this part of the site without it.

You can set your browser to refuse cookies or warn you before accepting them. However, some parts of this website will not function properly without accepting cookies.

Some parts of this website use Google Analytics (see Section 2 below) which also place cookies on your computer. The information generated by these cookies about your use of this website will be transmitted to and stored by Google, For further information about cookies, please see

When you access the web site to complete questionnaires or training you will be provided with login details that will allow you to access your details on the web site. You must keep these login details safe and not disclose them to a third party. You should take care when using a shared computer or when using public computer networks as these may permit your login details to be disclosed unless they are properly secured.

2. How we use your information

The HB Group processes the information you provide to carry out medical reviews, and to provide recommendations to your employer based on that information. We also use it to provide you with training courses.

We may use and analyse the information we collect so that we can manage and improve the services on the website. We may also verify your identity, the validity of the information you supply, the validity of the certificates we receive and for crime, fraud prevention, detection and related purposes. Demographic and statistical information about user behaviour may be collected and used to analyse the popularity and effectiveness of the website. Any disclosure of this information will be in aggregate form and will not identify individual users.

The HB Group also uses services from Google on this website to measure and analyse visitor information. For further information on these, please visit Google's website.

The HB Group will not use the statistical analytics tools to track or to collect personally identifiable information of visitors to this website. The HB Group will not associate any data gathered with any personally identifying information from any source as part of our use of the statistical analytics tools.

3. How we handle the data submitted by you

Data Protection Legislation

The new EU General Data Protection Regulation (GDPR) comes into force on 25th May 2018 and will impact every organisation which holds or processes personal data.

Healthier Business Group is committed to high standards of information security, privacy and transparency. This includes our ability to apply a high level of data protection and security in relation to personal data that our employees, customers and third parties entrust to us. The company will comply with the applicable GDPR when it takes effect in May 2018, including as our role as the data processor, whilst also working closely with our clients and partners to meet contractual obligations for our procedures, products and services. Healthier Business Group has a robust ISO-based Management System (ISMS) and in order to ensure compliance, will implement additional or augmented controls to meet GDPR requirements.

Disclosure of your information

Except as set out in this policy your personal data will not be provided to any third party without your prior written consent. The only exceptions to this may be a court order for release of records in a judicial dispute or where there is a public responsibility obligation.

4. Links to external websites

This website contains links to other websites This is in relation to the payment gateway system (PayPal) by which you may pay for your training courses or training certificate (a payment gateway is a merchant service provided by an e-commerce application service provider that authorises credit card or direct payments processing for e-businesses, online retailers, bricks and clicks, or traditional brick and mortar.)

5. How to contact us

Under the EU General Data Protection Regulation (GDPR), where requested, we will provide you with a readable copy of the personal data which we keep about you, by contacting us at the address below. We may require proof of your identity before supplying you with this information to ensure confidentiality. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

We allow you to challenge the data we hold about you and where appropriate you may have the data rectified, amended or completed. You have the right of erasure (the right to be forgotten) all, without detriment. For complaints or queries about the privacy policy or GDPR queries generally please contact:

  • Phone us on: 0141-889-5522;
  • E-mail us at:
  • E-mail us at:
  • Write to us at: Healthier Business UK Ltd, 12 Seedhill Road, Unit 3009, AbbeyMill Business Centre, Pailsey, PA11JS

March 2018 – Healthier Business Group